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Benefits Advisor

Employee Benefits Security Administration [EBSA]

(CA / FL / GA / KY / MA / MD / MO / NY / PA / TX / WA / Hybrid)

Open date: May 14, 2026

Closing date: May 21, 2026

Pay scale & grade: GS 9 - 12

Salary: $62,729 - $145,468 per year

Several vacancies in

   Pasadena, CA

   San Francisco, CA

   Plantation, FL

   Atlanta, GA

   Fort Wright, KY

   Boston, MA

   Silver Spring, MD

   Kansas City, MO

   New York, NY

   Philadelphia, PA

   Dallas, TX

   Seattle, WA

Telework eligible? Yes, as determined by agency policy

Summary

EBSA plays a vital role in protecting the retirement, health, and other job-based benefits of America's workers, retirees, and their families. We issue effective regulations, offer comprehensive education and assistance to workers, plan sponsors, fiduciaries, and service providers, and rigorously enforce the law. We serve workers, families, and the broader employee benefits community by protecting the security and integrity of the nation's benefit systems.

Duties

The selectee will report to an assigned DOL office location on a regular basis and be eligible for telework as determined by agency policy. This is not a remote position. Offices are located in Boston, MA; New York, NY; Philadelphia, PA; Silver Spring, MD; Atlanta, GA; Plantation, FL; Dallas, TX; Fort Wright, KY; Kansas City, MO; Chicago, IL; Pasadena, CA; San Francisco, CA; and Seattle, WA.

Benefits Advisors respond to participant and beneficiary inquiries and complaints and provide technical assistance on the obligations of employers, plan sponsors, and service providers under ERISA, COBRA, ACA, HIPAA, MHPAEA, etc. They resolve valid complaints through informal dispute resolution, refer complaints to enforcement involving potential criminal activity or plan wide issues that cannot be resolved informally, and serve as the focal point of the DOL liaison with the general public.

Major duties for this position include but are not limited to the following:

• Provide information and guidance to plan administrators, service providers, participants, beneficiaries, the public, and other agencies about ERISA and related laws.
• Assist participants and beneficiaries in obtaining benefits they are entitled to but have not been able to secure, following EBSA procedures and resolving issues informally with employers when possible.
• Conduct research and fact-finding, analyze data, review eligibility or entitlement to benefits, and prepare clear responses by examining relevant records.
• Identify situations that may involve criminal activity, complex civil disputes, or potential fiduciary violations, and develop appropriate investigative referrals.
• Educate individuals about their rights and responsibilities under ERISA and related laws, and assist in planning and delivering outreach events and distributing educational materials.

How to Apply

The text above consists of excerpts of a job posting currently online at USAJOBS.gov, which is operated by the federal government. Much of the information that has been omitted is critically important to a candidate, such as the complete application instructions, qualification requirements, and required documents, so an interested candidate should see the full text of the USAJOBS.gov job posting for the remaining necessary information, by using the Apply Now button below.

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