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Recent Graduate - Benefits Advisor

Employee Benefits Security Administration [EBSA]

(CA / FL / GA / IL / KY / MA / NY / TX / WA / Hybrid)

Closing date: August 14, 2026

Pay scale & grade: GS 9

Salary: $62,729 - $100,315 per year

Several vacancies in:

Pasadena, CA
San Francisco, CA
Plantation, FL
Atlanta, GA
Chicago, IL
Fort Wright, KY
Boston, MA
Kansas City, MO
New York, NY
Dallas, TX
Seattle, WA

Telework eligible? Yes, as determined by agency policy

This job is open to applicants who have graduated, within the past 2 years (with an associate, bachelor, master, professional, doctorate, diploma, vocational, technical degree, or certificate, etc.), or 6 years for veterans, from a qualifying educational institution or career or technical education program (including registered Apprenticeship Programs, Peace Corps, AmeriCorps, Job Corps, Climate Corps).

Duties

Major duties include but are not limited to the following:

• Provide information, guidance, and assistance to plan administrators, plan service providers, participants, beneficiaries, the general public and other government agencies concerning provisions of ERISA and other related statutes, regulations, and Department published guidance, with supervisory/senior advisor assistance.
• Assist participants and beneficiaries in obtaining benefits to which they are entitled but which they have not been able to secure from plan officials. Develop recoveries and referrals per EBSA's standard operating procedures. Explain the law, regulations or other guidance and works with employers to informally resolve benefit issues; with supervisory/senior advisor assistance.
• Conduct research, fact-finding, analyzes data, and prepares and presents information about particular situations. Identify and develop responses to inquiries.
• Identify potential criminal or more complex civil disputes that require formal investigation, or situations where it appears that a fiduciary violation of law has occurred, and develop investigative referrals; with supervisory/senior advisor assistance.
• Educate individuals on their rights and responsibilities under ERISA and other related laws enforced by EBSA. Assist with planning and conducting outreach events; disseminate information related to ERISA employee benefits plan protections and retirement savings education; with supervisory/senior advisor assistance.

The advertised salary reflects the minimum and maximum pay for the listed locations. Upon selection, the salary will be set in accordance with the selectee's assigned duty location. Applicants may select up to two (2) duty locations. Please carefully consider and choose only the location(s) you can reliably and easily commute to on a regular recurring basis, if selected.

Requirements

Applicants must demonstrate 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-07 in the Federal Service. Applicants must demonstrate at least two (2) of the specialized experience statements listed here:

(1) Experience providing clear written and verbal information and/or assistance in a customer service setting to a wide range of customers.
(2) Experience delivering educational information (e.g., drafting materials and responding to questions) tailored to the audience and subject matter.
(3) Experience using research and analytical methods to identify and analyze problems and gathering, validating, and compiling data.
(4) Experience building and maintaining working relationships with tact, empathy, and professionalism, including effectively engaging individuals who are difficult, hostile, or distressed, and collaborating respectfully with people of varied perspectives and experiences.

OR

Master's or equivalent graduate degree or 2 full years of graduate level education, or LLB. or J.D.; if related.
OR

A combination of specialized experience and graduate level education that provided the specific knowledge, skills and abilities to successfully perform the duties of this position.

How to Apply

The text above consists of excerpts of a job posting currently online at USAJOBS.gov, which is operated by the federal government. Much of the information that has been omitted is critically important to a candidate, such as the complete application instructions, qualification requirements, and required documents, so an interested candidate should see the full text of the USAJOBS.gov job posting for the remaining necessary information, by using the Apply Now button below.

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