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Senior Defined Contribution Account Manager

Nova 401(k) Associates

in Remote

Logo for Nova 401(k) Associates

If you excel at solving your clients’ 401(k) problems, you deserve better than a job that is just “okay”. Do you want the flexibility and convenience of working from home? Are you looking for a position with career advancement opportunities? Are you tired of working many hours of overtime? If so, Nova 401(k) Associates may have a “wow” position for you!

Overview of the Position:

Nova 401(k) Associates is looking to fill fully remote Senior Defined Contribution Account Manager positions. We will provide you with a home office set-up including a computer and a phone. Nova has been offering remote work for over 10 years. We offer a great work experience for our remote employees!

We are in the process of transforming our Account Manager positions to focus more on review and client/advisor service. Our Account Manager position is supported by a strong implementation group, plan document team, special projects team and loan and distribution department. Our Account Managers are organized into teams that work toward firm goals with special recognition given to individuals with exceptional performance. Each Team Leader schedules weekly calls to discuss upcoming deadlines and developments within Nova and the industry.

About Nova:

Nova 401(k) Associates is a vibrant and growing national third party, non-producing administration firm. We have a nationally recognized sales team allowing us to grow continuously and provide career advancement opportunities for our professionals.

What Nova Offers You:

This position supports a great work-life balance with a 37.5 hour work week, generous PTO and overtime pay. We also financially support professional designations and offer regular, recurring professional training. We offer a competitive compensation package including medical insurance, dental insurance, disability insurance, life insurance, a 401(k) plan and an HSA.

What You will Be Doing:

  • Maintaining client and advisor relationships with a high active client retention rate
  • Maintaining a caseload of more complicated plans
  • Performing escalated work product review for other team members
  • Managing and prioritizing your workload towards weekly goals in a results-oriented team environment
  • Exemplifying superior client service and the ability to consult with clients regarding plan operation and design
  • Proactively communicating with clients and investment advisors about new industry developments
  • Working with other Nova departments, record-keepers and advisors to ensure a great client experience
  • Performing work according to Nova policies and procedures

About You:

  • Ten or more years of 401(k) plan administration experience
  • NIPA or ASPPA credentials
  • College degree
  • Superior knowledge of ADP/ACP, 415, 410(b), Top Heavy and 401(a)(4) non-discrimination testing
  • Superior knowledge of 401(a)4 and controlled group testing; mergers and acquisitions experience
  • Excellent written and verbal communication skills
  • Excellent time management, organizational skills and ability to multi-task
  • Ability to proactively and independently manage a book of business
  • Excellent organizational skills
  • High level of critical thinking
  • Committed to lifelong learning and coachable

About the Process:

We manage the process through ApplicantStack.com and respond to every inquiry through ApplicantStack.com. To make sure that you receive our emails, please make sure to white list ApplicantStack.com and Nova401k.com in your email and/or periodically check your junk email.

For remote work, all interviews are on the phone or via video interview – no travel is required!

We get it. We listen. We communicate.

How to Apply

Apply Now


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