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Relationship Manager

BlueStar Retirement Services Inc.

in Remote / Ponte Vedra Beach FL

Logo for BlueStar Retirement Services Inc.

Utilize retirement plans experience and relationship building skills to accomplish mutually beneficial growth.

At Ameritas, our mission is Fulfilling Life. We do that in many ways, but especially by helping people invest in themselves by offering trusted financial products and advice. Because we believe everyone should be happy, healthy, and financially secure, we work hard to provide trusted financial products and valued guidance, including individual life and disability insurance, employee benefits, retirement planning, investments, and wealth management services.

This position helps support BlueStar a subsidiary of Ameritas Life Insurance Corp. BlueStar is a full-service recordkeeper and third-party administration specializing in open architecture retirement plans built on a proprietary high-tech and high-service delivery model. They serve 75,000 participants and administers over $4 billion in plan assets.

The Relationship Manager will cultivate relationships between the Ameritas/BlueStar Home Office, financial professionals, and qualified plan decision makers with the goal of retaining and growing plan assets. This position partners with the financial professional assigned to multiple employer plans or complex individual plans to enhance the plan sponsor's perception of the financial professional and Ameritas/BlueStar. Relationship-building is a key focus of this role.

This position interacts with plan sponsors both virtually and face to face. An ability to present professionally via virtual tools (WebEx, Zoom, etc.) is necessary. This role will require travel approximately 10% of the time covering a region that spans primarily the East coast but can be national. Overnight stays and evening meetings will be required.

Assist Regional Directors, Internal Regional Sale Consultants and Financial Advisors in achieving sales goals, developing business plans and data mining existing clients for sales and service opportunities. Assist Account Managers on escalated or complex operational issues or plan goals. Guide large new plans through the on-going plan changes and new adoptions or mergers; including conducting enrollment meetings, reviewing the plan adoption agreements with the client, reviewing operational needs, reviewing the contract with the client, obtaining signatures, explaining data and contribution transmission methods, and resolving any problems that may arise during the plan life cycle.

What you do

  • Schedule, plan, and execute both virtual and in person annual plan reviews and monthly operational meetings
  • Deliver both virtual and in person participant enrollment and education meetings
  • Respond and resolve escalated client service issues
  • Manage both virtual and in person financial professional meetings and relationships
  • Proactive outreach calls and both virtual and in person meetings
  • Work with retention and pricing initiatives
  • Plan design reviews and discussions
  • Attend both virtual and in person sales final meetings
  • Both virtual and in person on-boarding of new plans
  • Consistently log CRM system activity
  • Identify at-risk clients while mitigating and managing risk

What you bring

  • Five or more year's previous retirement plans experience required, including an understanding of multiple employer plans, PEOs and associations, fees and expenses, plan design, investment basics, and fiduciary concepts
  • 3 years of retirement plan client relationship management experience, including a general knowledge of nondiscrimination testing, 5500 preparation, investments, mutual funds, and separate accounts desired.
  • Position requires Accredited Investment Fiduciary (AIF) designation. If not held at the time of hire, AIF must be secured within twelve months of hire
  • Proficiency with Microsoft Office applications, Retirement Plan Administration systems, CRM systems, and virtual technology
  • Excellent telephone and virtual meeting/presentation skills, with an ability to also facilitate in-person meetings
  • Occasional travel across assigned territory required

What we offer

  • Our company motto is "Fulfilling Life" and we take that job seriously, with a heavy commitment to volunteering and community support, employee well-being, and providing quality products and services that help our customers create a brighter future.
  • Being a mutual-based organization, the return on our investment goes back into the company, to benefit our members/customers.
  • We're committed to professional development, opportunity, inclusion, and diversity. Team building and collaboration are also priorities.
  • A total rewards package with all the comprehensive health and welfare benefits you'd expect, including competitive pay and incentives, 401(k), flexible work schedules and time off to care for yourself and others.
  • Additional popular benefits, including tuition reimbursement, and student loan repayment, an incentivized well-being program, adoption assistance, paid time off for volunteering, training, and career development opportunities.

An Equal Opportunity Employer

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.  Salary Range $56,000-$168,000

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