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Retirement Services Plan Manager, Senior


in Remote

Logo for OneAmerica

At OneAmerica, we deliver on promises when customers need us most.  We believe the best way to serve our customers is to know that every individual, employee, family and business we work with has unique personal and financial goals.  We keep our promises, so we can help them achieve their goals and realize their definition of financial success.

Job Summary

In this role you are client facing and responsible for the dedicated book of business servicing the day-to-day plan administration of retirement plans. This role acts as the primary resource for the day-to-day contact for the customer’s retirement plan.  This is serving large market clients for OneAmerica.  This position is fully remote.  

Primary Responsibilities:

  • Develop and maintain client relationships (internal and external)
  • Retain an assigned book of business or work on a team servicing a pooled group of retirement plans
  • Effectively interpret complex plan provisions and ensure systems are programmed in compliance with the legal plan document provisions and operating in accordance with the IRS and DOL regulations
  • Ensure all regulatory deadlines are met timely
  • Collaborate with and provide support to internal and external key stakeholders to service clients needs
  • Identify opportunities for efficiency and innovation in process
  • Review reports for accuracy and proactively consult with clients to enhance the administration of the retirement plan
  • SME and go-to-person for team and other stakeholders
  • Expected to attend in-person virtual client meetings when appropriate
  • Expected to participate in in-person/virtual meetings, RFPs, Sales Finals, etc.
  • Able to work independently and able to solve problems with little or no direction or oversight from leadership
  • Able to leads projects and have project ownership
  • Consistently delivers accurate results

Job Requirements

Required Education and/or Certifications

  • Bachelor's Degree or 5+ years related experience and industry designation (QKA, QPA, APA)

Recommended Education and/or Certifications

  • Recommended College Major: Finance, Accounting, Business or Math

Required Work Experience

  • 5+ years of experience in retirement plan administration in a daily environment, TPA or Advisor Firm
  • Or any combination of education and experience which would provide an equivalent background

Salary Band: 06A

As a condition of employment, OneAmerica requires that all new hires who receive a job offer on or after Jan. 17, 2022 provide evidence of vaccination against COVID-19 within the first week of their employment with OneAmerica, unless an exemption has been granted as an accommodation due to the individual’s medical condition, sincerely held religious belief, or other legal requirement. Once employment begins, new associates will be required to submit proof of COVID-19 vaccination through the confidential and secure HR Service Center process within their first week of employment.  If a new associate is unable to be vaccinated against COVID-19 due to a medical condition or sincerely held religious belief or other legal requirement, the associate will have two weeks after an offer of employment has been accepted to submit a request for an exemption for review and consideration by OneAmerica.    

If you are offered and accept this position, please be advised that OneAmerica does not have any offices located in the State of New York and OneAmerica associates are not permitted to work remotely in the State of New York. 

Disclaimer:  OneAmerica is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

For all positions:

Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.

To learn more about our products, services, and the companies of OneAmerica, visit

How to Apply

For more information please contact Susan Turpin, Talent Acquisition Manager at

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