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Client Service Specialist

EPIC RPS

in IL / IN / MA / MD / ME / NC / NH / NY / PA / TN / VA / VT

Logo for EPIC RPS

EPIC RPS has a number of openings within our Client Service Department. 

We are looking for strong customer service oriented individuals to join our organization as either a Client Service Specialist or Senior Client Service Specialist.

All prospective hires will be required to show proof of full vaccination for COVID-19.


The Client Service Specialist delivers client service for daily record-keeping, administration and servicing of an assigned book of business to promote revenue growth, productivity and exceptional levels of customer satisfaction.

Ideal candidates will need:

  • Associate's Degree and two years' customer service related experience or equivalent combination of education and experience.
  • ASPPA Qualified 401(k) Administrator (QKA) designation or ability to obtain that designation within 24 months of the position
  • Ability to read and interpret documents such as procedure manuals and technical procedures
  • Ability to write routine correspondence and speak effectively with both internal and external contacts
  • Ability to work with mathematical concepts such as probability and statistical inference, with an ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Must have knowledge of Microsoft Office applications and the ability to develop software skills provided by internal training within a reasonable time as determined by the Manager

How to Apply

Apply Now


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