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Manager, Retirement Plan Design

SS&C Technologies

in Remote

Logo for SS&C Technologies

Role Overview:

As an Operations Manager within our Retirement Solutions division, you will be responsible for overseeing a team of exempt level associates ensuring that associates receive proper training, development and feedback on a timely basis.  Overseeing daily operations and ensuring quality service, customer satisfaction and a positive associate work environment.  Work collaboratively with other internal and external teams to deliver timely problem resolution.

Primary Responsibilities:

  • Lead the teams responsible for plan design for our BPO clients.
  • Participate as a member of the BPO leadership team – contributing to strategy development and collaborating on the future direction of our organization.
  •  Regular meetings with clients on the design and development of plans.
  • Coach and develop teams, build bench strength.

Requirements:

  • Knowledge of Employee Retirement Income Security Act (ERISA), Department of Labor (DOL), and Internal Revenue Service (IRS) regulatory issues.
  • Knowledge of such proprietary systems as TRAC and AWD
  • Knowledge of such Microsoft applications as Word and Excel.
  • Knowledge of plan requirements relating to conversions and plan administration.
  • Strong communication skills.  Ability to communicate clearly, concisely and effectively, both verbally and in writing, with tact and confidence.
  • Ability to think strategically and manage tactically.
  • Effectively manage and motivate associates to ensure development and superior performance.
  • Problem solving skills are required in order to research and evaluate issues to resolution.
  • Ability to multi-task associate needs, client issues and projects.

How to Apply

Apply Now


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