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Retirement Plan Services Consultant

Dubuque Bank & Trust

in Telecommute / Dubuque IA

Dubuque Bank & Trust in partnership with Heartland Financial are growing dynamic organizations with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance-driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"™ 

We are currently seeking a Retirement Plan Services Plan Consultant to join our growing team. This position can either be remote or on site in our Dubuque, IA office. The Retirement Plan Services Plan Consultant is the subject matter expert for all systems and software being used by Heartland Retirement Plan Services and will help to maintain strong vendor relationships. The Retirement Plan Services Plan Consultant will perform various tasks that require a more extensive understanding of the systems and software being used by the department and will be the main liaison to Relius and MidAtlantic (MATC).

  • Sets up plan provisions in the recordkeeping and custodial systems based on plan document provisions, service agreement elections and in accordance with ERISA regulations.
  • Reconciles and imports plan assets and census data into Relius, ensuring accurate onboarding of new retirement plans being implemented.
  • Sets up new retirement plans being implemented on the MidAtlantic (MATC) website.
  • Assists in plan payroll setup for new retirement plans being implemented.
  • Updates plan provisions in Relius based on plan document amendments for existing clients.
  • Updates systems and software to account for new loan interest rates, tax tables and holidays.
  • Performs various miscellaneous tasks within the systems and software. These tasks include but are not limited to trade processing, fund swaps, STP Jobs, buying and selling company stock, balancing units and/or cash, checking for negative units, and QDRO processing.
  • Ensures all systems and software (Relius, MATC, etc.) are running the most current user versions and performing system and software updates when needed.
  • Calculates and processes error corrections following EPCRS and departmental guidelines.
  • Helps to develop new Crystal Reports in Relius to assist in plan administration and reporting.
  • Takes the lead for any issues, errors or corrections needed for systems and software.
  • Verifies all data/systems processes are documented and procedures are available.
  • Resolves system issues and identifies process improvements and opportunities for efficiency gains.


  • Bachelors’ degree or equivalent work experience
  • 5-7 years of experience in qualified retirement plans with direct emphasis on 401(k) and defined contribution plans.
  • Working knowledge with FIS Relius administration and recordkeeping system is desired.
  • Query language or web service expertise in the areas of RPS operations and compliance.
  • Strong verbal and written communication skills.
  • Ability to problem solve effectively.
  • Experience working in changing, high growth environments; comfortable with ambiguity and working in matrixed organizations. 


  • QPA, CPC, APA, or similar designation highly preferred. 

We’re committed to being an Employer of Choice providing a positive, professional work culture that takes care of the welfare of our team members. We believe in:

  • Talent Development – We provide resources to support internal career growth
  • Recognition and Reward – We provide competitive compensation and rewards programs
  • Corporate Citizenship – We’re committed to making a difference in our communities
  • Balance – We believe in balance between work, leisure, and wellness
  • Empowerment – We help people grow professionally through empowerment to make decisions and take responsibility for them

We offer competitive compensation and benefits, including:

  • Paid time off including vacation and sick days, community volunteering, parental leave, and Holidays.
  • Tuition Benefit plan
  • 401k Retirement plan with company match & Discretionary Profit Sharing plan
  • Subsidized Medical and Dental insurance
  • Free Life and Disability insurance coverage
  • Flexible Spending Accounts
  • Voluntary Vision, Critical Illness, Hospital Indemnity, and Accident plans
  • Employee Assistance program for staff and family members

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