Featured Jobs

DB/CB Plan Administrator

Ingham Retirement Group
(Miami FL / Telecommute)
DC Plan Administrator
Heritage Administrative Services, LLC
(Woodbury NY)
DC Plan Administrator

The Benefit Advantage
(Auburn Hills MI / Telecommute)
Retirement Plan Administrator

Group RHI
(Telecommute)
Defined Contribution Plan Administrator

The MandMarblestone Group, llc
(Philadelphia PA / Telecommute)
Defined Contribution Plan Specialist

Aprio
(Alpharetta GA / AL / NC / Telecommute)
Defined Benefit Plan Administrator

AimPoint Pension
(Telecommute)

Free Daily News and Jobs

“BenefitsLink continues to be the most valuable resource we have at the firm.”

-- An attorney subscriber

Get the BenefitsLink app LinkedIn
Twitter
Facebook

View All Jobs, Sorted by Date


TPA Administration Manager

Pentegra

in Blacklick OH

Pentegra

Job Summary:           Position must be located in our Blacklick, OH office - not a remote opportunity.

Manage Team to successful completion of Team objectives. Manage Team to promote the well-being of all Team Members. Always promote & strive for superior customer service, high quality standards on deliverables, and the consistent meeting of quotas.   

Responsibilities:

  • Initial point of contact for all Team related matters
  • Responsible for management of and assistance with all/select areas below
    • Account management- client facing activities and services
    • Compliance testing and calculations- and other related activities
    • Distribution, trust accounting, project processing- and related activities
    • Quality control process as it relates to all work performed
  • Maintain high level of professionalism with staff, clients & brokers
  • Illustrate positive attitude and invoke “Team Player” ethic in all situations
  • Able to work independently & exercise good judgement in decision making
  • Oversee work flow and Team obligations
  • Ensure staff has necessary tools to meet all expectations of their jobs
  • Standards enforced for quality and turnaround times
  • Responsible for all deadlines related to Team’s responsibilities
    • Confirm 5500 filings each month (and 5558s when applicable)
    • Manage processing of Testing and Calculations to meet client deadlines
    • Ensure internal deadlines for projects and quotas are met
  • Handle/supervise all client and broker complaints to conclusion
  • Manage staff PTO requests & special work time requests to ensure coverage
  • Manage staff work times, behavior, conduct and actions to Pentegra standards
  • Ensure all policy/procedures are adhered to
  • Create Performance Improvement Plan (PIP) when an issue is identified
  • Troubleshooting/problem resolution when necessary
  • Attend Client/Broker meetings as needed
  • Completed special projects as assigned
  • Recommend new procedures as needed

Requirements: 

  • 5+ years of experience In Retirement Plan Administration
  • Experience managing others preferred (managing EEs remotely a plus)
  • Ability to manage responsibilities up and down the reporting chain

How to Apply

Please send resume, with salary requirements, to HR@Pentegra.com


View All Jobs, Sorted by Date


Manage This Listing (employer only)

© 2019 BenefitsLink.com, Inc.