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Employee Benefits Plan Assistant

Employee Benefits Security Administration, U.S. Department of Labor

in Boston MA

Employee Benefits Security Administration, U.S. Department of Labor

Open & closing dates: 06/07/2019 to 06/20/2019

Pay scale & grade: GS 06

Salary: $41,965 to $54,560 per year

2 vacancies in Boston MA

Telework eligible? No



DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

These positions are inside the bargaining unit.


Supports outreach & technical assistance program by:

  • Preparing automated reports for team and project leaders
  • Serving as initial point of contact for incoming technical assistance and compliance assistance inquiries
  • Determining whether inquiry is within EBSA's jurisdiction
  • Entering data into databases for the Benefits Advisors and/or Investigators/Auditors
  • Assisting with preparations for outreach events (registration, materials, etc.)
  • Preparing mass mailings for outreach and/or correction programs
  • As directed, preparing standard written correspondence on inquiries

Provides administrative support for investigative, outreach, & technical assistance staff by:

  • Serving as travel arranger and/or administrative reviewer of E2 travel authorizations and vouchers
  • Using office automation software to produce letters, reports, memoranda, forms, mailing labels, etc.
  • Using spreadsheets to enter, revise, sort and calculate data for reports
  • Preparing training authorizations

Provides general administrative support for the office by:

  • Serving as the office receptionist (answering telephones promptly, receiving and directing visitors, receiving packages)
  • Monitoring office supplies and preparing requests for additional supplies
  • Providing support to other administrative staff members

May be required to lift up to 30 pounds.


Conditions of Employment

  • U.S. Citizen
  • Subject to a one year probationary period, if one has not been completed.
  • Subject to a background investigation.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


Applicants MUST have 52 weeks of specialized experience equivalent to at least the next lower grade level (i.e., GS-5 for GS-6) in Federal Service.  This specialized experience MUST have equipped the applicant with the particular knowledge skills and abilities to successfully perform the duties of the position and is typically related to the position to be filled.

Examples of qualifying specialized experience:

  • Experience with laws and regulations governing employee benefits plans;
  • Experience with regulations and procedures for filing reports, opening and closing cases, and the disposition of employee complaints;
  • Experience dealing with standard operating procedures for handling inquiries, and referrals to other agencies;
  • Skill in written and oral communication to prepare correspondence and reports and reviewing documents for conformance with policy, format, grammatical accuracy;
  • Experience in controlling in-coming and out-going mail, controlling inventory of office supplies, maintaining files, making travel arrangements and reviewing vouchers;
  • Experience using advanced office automation software and/or database and spreadsheet.



How to Apply

The text above consists of excerpts of a job ad currently online at Much of the omitted information is critically important, such as the application instructions and complete qualification requirements.

See the full text of the ad at their web page:

Clarification from the agency

Also advertised as job # MS-19-BNY-EBSA-74 for status applicants, VEOA eligible, Vet Recruitment Appointment; 30% or more compensable disabled veterans; Military Spouses and Land & Management eligibles. To be considered for each, apply to BOTH jobs.

This ad has been viewed 383 times. It expires on 6/20/2019.

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