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Senior Benefits Advisor

Employee Benefits Security Administration, U.S. Department of Labor

in San Francisco CA / Telecommute

Employee Benefits Security Administration, U.S. Department of Labor

Open & closing dates: 06/06/2019 to 06/19/2019

Pay scale & grade: GS 13

Salary: $107,630 to $139,916 per year

1 vacancy

Telework eligible? Yes as determined by agency policy



The mission of the Employee Benefits Security Administration (EBSA) is to ensure the security of retirement, health and other workplace related benefits of American workers and their families. Each Office initiates, executes, and coordinates civil/criminal investigations of alleged violations of the Employee Retirement Income Security Act of 1974 (ERISA) and conducts investigations of all types of employee benefit plans.


The primary purpose of this position is to provide information, guidance, and assistance to employee benefit plan administrators, participants, beneficiaries, the general public, and other government agencies concerning the provisions of the Employee Retirement Income Security Act of 1974 (ERISA), the Consolidated Omnibus Budget Reconciliation Act of 1986 (COBRA), the Patient Protection and Affordable Care Act of 2010 (ACA), the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Newborns’ and Mothers’ Health Protection Act of 1996, the Mental Health Parity and Addiction Equity Act, the Women’s Health and Cancer Rights Act of 1998, the Genetic Information Non-Discrimination Act (GINA), Michelle’s law, and related regulations.

The incumbent serves as a mentor to more junior benefits advisors; provides on-the-job training; and may lead a team consisting of benefits advisors, student benefits advisors and/or support staff located in either the regional office or a district office; assists the supervisory benefits advisor by leading team projects; and, participates in the regional office’s planning and conducting of outreach and education programs. As such, the incumbent reports to the supervisory benefits advisor and assures that the work assignments of the other team members are carried out by performing a range of duties such as: maintaining a current knowledge of procedures, policies, and directives in order to answer questions of other team members; distributing and monitoring the timely accomplishment of the workload; reviewing the work of team members; and, compiling, evaluating, and preparing reports on regional/district program activities, as requested.

The incumbent directly assists participants, beneficiaries and plan officials by explaining their respective rights and obligations under the various statutes and resolving disputes about benefit entitlement and eligibility. In doing so, incumbent researches, analyzes, and applies provisions of these laws and related regulations to specific factual situations and prepares detailed written and/or telephonic responses using clear and understandable language.  The inquiries are complex and highly sensitive from the public concerning statutory and plan rights and obligations.  Incumbent must be able to properly recognize and respond to new, novel and extremely complex matters.  Incumbent identifies and prepares referrals of potential violations to EBSA’s enforcement program. 

The incumbent also plans and conducts complex outreach and educational programs and workshops. These programs are designed to enable participants to better understand and exercise their rights under the law and as well as give plan administrators and practitioners the opportunity to better understand and comply with the law.  The incumbent is responsible for keeping abreast of problems and situations affecting various industries and companies within the region as well as identify and make contact with “grass-roots” organizations who can serve as partners in agency educational efforts. 

The incumbent is responsible for maintaining liaison with other Departmental, state and federal agencies to educate them about the requirements of ERISA as well as professional industry and employee groups and other concerned organizations for the purpose of explaining obligations and benefits under ERISA and related statutes.


Conditions of Employment

  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.
  • Requires a valid drivers license.
  • Must be a U.S. Citizen.

Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection.

Reference the "Required Documents" section for additional requirements.  


Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-12, in the Federal Service.

Specialized experience is knowledge of the employee benefits field and the ability to provide assistance and educational information to individuals, employers, special interest and other groups in the employee benefits industry. Experience may have been gained in government, pension and health benefit plan administration, or consulting firm, law firm, actuarial or accounting firm, labor union, health and pension trade association or research service, bank trust department, brokerage firms, insurance companies or investment firms.

Selective Factor: In addition to the specialized experience, to be considered minimally qualified at the GS-13 level your application must demonstrate extensive knowledge of Title I of the Employee Retirement Income Security Act of 1974 (ERISA) and related statutes and regulations.  Your response to the ERISA question on the Vacancy Questionnaire will be used in your qualification determination. 


There is no substitution of education for the required specialized experience at the GS-13 level.

How to Apply

The text above consists of excerpts of a job ad currently online at Much of the omitted information is critically important, such as the application instructions and complete qualification requirements.

See the full text of the ad at their web page:

This ad has been viewed 644 times. It expires on 6/19/2019.

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