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Program Manager IV Operations Director

State of Maryland DBM Division of Employee Benefits

in Baltimore MD

Applicants must apply through the Maryland Online Employment Center.  Link can be found here:

Recruitment #19-005479-0010

DEPARTMENT DBM OPSB Division of Employee Benefits
DATE OPENED 3/19/2019 3:15:00 PM
FILING DEADLINE 4/2/2019 11:59:00 PM
SALARY $65,901.00 - $92,644.00, with potential growth to $105,818.00/year
WORK LOCATION Baltimore City 




301 West Preston Street
Baltimore, MD  21201


The Department of Budget and Management (DBM), Employee Benefits Division, is seeking a dynamic individual to serve as the Assistant Director overseeing operations. The Employee Benefits Division is responsible for the administration of the State Employee and Retiree Health and Welfare Benefits Program, providing health and other related group benefits to more than 250,000 State employees, retirees, satellite account organizations, contractual employees, and their eligible dependents. The division manages 16 benefit plans participating in the program with an annual budget of approximately $1.4 billion. In addition, the Division is also responsible for the administration of the federally regulated programs including, but not limited to, PPACA (healthcare reform), HIPAA, HITECH, COBRA, FMLA health benefitissues, and IRC Sections 125 and 129.

The primary focus of this position is the management of benefit program administration including active management of two operational units:  Customer Service and Enrollment. The position is also responsible for the development of standard operating procedures, effective change management and process improvement within the Division in compliance with planning and policy objectives as directed by the Division Director.

Candidates must possess excellent verbal and written communication skills, superior organizational and time management skills and exceptional managerial skills.

This is a Management Service position, and serves at the pleasure of the Appointing Authority.


Education:  Possession of a bachelor' s degree from an accredited four-year college or university.

Experience:  Eight years of experience in Employee Benefits plan administration in progressively more responsible roles/positions.  Five years must include experience in a supervisory capacity in Employee Benefits program administration.


Candidates may substitute additional Employee Benefits program administration work experience on a year-for-year basis for the required education.


Three years of experience in Employee Benefits communications including wellness, website, SPDs, benefit guides, manuals and forms.

Three years of experience in Employee Benefits administration for large employer(s).

Three years of experience with Federal and State regulations including but not limited to COBRA, HIPAA, FMLA, USSERA and IRC Section 125.ï,§

Three years of experience with benefit plan funding arrangements, and vendor management.

Three years of experience in Microsoft Word, Excel, Access and PowerPoint.


Certified Employee Benefit Specialist certification (CEBS).


Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be placed on the eligible (employment) list for at least one year.


Applicants who meet the minimum and selective qualifications will be included in further evaluation.  The evaluation may consist of a rating of your education, training, and experience related to the requirements of the position.  It is important that you provide complete and accurate information on your application.  Please report all experience and education that is related to this position.   



Online application process is STRONGLY preferred.  If you are not able to apply online, you may submit a paper application and supplemental questionnaire (by the closing date) to:

Department of Budget and Management
Recruitment and Examination Division
301 W. Preston Street, Room 608
Baltimore, MD 21201

For information concerning this recruitment, please call 410-767-1988.

TTY Users: call via Maryland Relay.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who are reflective of the State’s diversity.  People with disabilities and bilingual candidates are encouraged to apply.  We thank our Veterans for their service to our country.

How to Apply

Apply online using this link:

This ad has been viewed 3704 times. It expires on 5/21/2019.

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