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Retirement Operations Specialist

Alerus Financial

in Arden Hills MN

Our growing organization is seeking talented professionals who are in search of a challenging and rewarding work environment! We are currently hiring a Retirement Operations Specialist in our Arden Hills, MN office responsible for oversight, training, and corrections of employee benefit plan transactions. This position is also responsible for accurate and timely reconciliation for cash and share accounts. This person will have strong system knowledge enabling them to answer ARB staff questions. This person will exhibit strong attention to detail, and be able to work in a fast paced environment quickly and accurately. The person in this position will be self-motivated, and will be one of the main contacts in the technician area.


JOB FUNCTION NUMBER 1: Corrections and dividends (70%) 

  • Responsible for understanding, calculating and trading corrections for all correction types. 
  • Researching and determining where the error originated from, providing guidance to prevent future occurrences, finding commonalities for training purposes. Must follow regulations set by the IRS, DOL and ERISA. 
  • Research and handle sensitive issues/projects to assist administrator, other technicians, or management with problem resolution.
  • Post dividends as needed to ensure deadlines are met.


JOB FUNCTION NUMBER 2: Reconciling – research and resolution (20%)

  • Responsible for daily, weekly, and monthly reconciliation of complex account sets.
  • Daily researching, identifying, and documenting differences so each item has a status update.
  • Contacting and following up with appropriate people who need to be notified when accounts are out of balance. Provide direction to clear balancing items.
  • Responsible for ensuring balancing items are cleared, submit corrections as needed.
  • Responsible for noting trends or issues. Inform management of any potential issues.


JOB FUNCTION NUMBER 3: Generalist (10%)

  • Responsible for working with administrators and staff to resolve issues. 
  • Assist in efficiency creation. Responsible for updating and creating procedures and notes when changes occur or new processes are implemented.
  • Must work with limited supervision, act in best interest of Alerus and with respect to regulations. 
  • Develop and maintain positive working relationships and open lines of communication with internal and external clients. 
  • Knowledgeable about the operational features of OmniPlus and other ancillary systems used in processing to staff and manager. 
  • Will be a role model and motivator for the team.
  • Responsible for participant statement process as needed.


Alerus offers a challenging and rewarding work environment as well as competitive compensation and a comprehensive benefits package which includes health, dental, vision, paid time off & holidays, retirement benefits, and more!

Alerus is a customer-driven financial services company unlike any other. We are an independent, multibillion-dollar financial services organization serving customers across the country and around the world. We offer a broad array of banking and wealth management products and services. Our knowledgeable staff assists our customers in identifying and attaining their financial goals.

Alerus Financial is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

How to Apply

For more information regarding the responsibilities and qualifications for this opportunity or to apply, visit our website at www.alerus.com/about-us/careers/employment.

Click on “View Jobs” and then select the position titled “Retirement Operations Specialist”.

We look forward to reviewing your application and thank you for your interest in Alerus Financial!


This ad has been viewed 773 times. It expires on 7/17/2018.

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