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Benefits Program Manager
University of California Office of the President
in Oakland CA
Requisition Number: 20180022 Appointment Type: Staff - Career Personnel Program: MSP Work Hours: Monday-Friday, 8:00am-5:00pm Percentage of Time:
100 Organizational Area: Human Resources - Benefits Programs & Strategy Location: Oakland, CA Posting Salary: Salary Commensurate with Experience
The UC Office of the President (UCOP) has an opportunity for a Health & Welfare (H&W) Benefits Program Manager who will work with a dynamic team in Human Resources to manage employee benefits for over 150,000 employees at 11
UC campuses and five medical centers. This position offers excellent growth potential for a mid-career benefits professional looking for a new strategic direction.
Your job responsibilities would include, but are not limited to:
design, development, implementation and maintenance of H&W benefits programs, policies, operations and vendor performance.
Develop long-range strategic and short-range operational plan management opportunities. Monitor plans' financial and
administration performance. Develop improvement plans that support financial stability and maintain market competitiveness of UC employee benefits.
Partner with colleagues to ensure integration of financial goals across the portfolio. Collaborate
with internal and external stakeholders to ensure UC policy and regulatory requirements are met.
Do you have what it takes?
A bachelor's degree and relevant professional experience in H&W employee benefits program policies,
practices and systems.
Advanced knowledge of H&W benefit program policy, design, underwriting and actuarial principles, benchmarking, research review, accounting principles and practices and performance measurement tools for large employer
groups. Knowledge of academic environments or public sector employers is preferred. Knowledge of state and federal laws and regulations applicable to large group benefit plans.
Proven ability to organize department work functions in an efficient
and effective manner. Demonstrated management and conflict resolution skills to effectively lead and motivate others.
Highly developed political acumen to assess and resolve intricate situations occurring in a complex organizational structure.
Ability to represent effectively UC's interests, goals and challenges to outside industry professionals.
Advanced problem recognition skills and ability to determine root cause of problems and recommend solutions that address concerns of
stakeholders and take into consideration the often-conflicting needs of diverse constituents. Ability to apply initiative, resourcefulness and creativity to problem resolution.
Highly developed interpersonal skills, ability to lead
cross-disciplinary teams and facilitate consensus-based teamwork for productive outcomes, and strong customer service orientation.
Why work for UCOP?
Become part of the prestigious University of California system, consistently
ranked among the best public universities in the world.
Benefit from the outstanding benefits package that your team helps deliver.
Take advantage of the employee/employer contribution-funded pension plan, and multiple retirement savings
Special Conditions of Employment:
Other Special Conditions of Employment:
Successful completion of a background check is required for appointment
to this critical position.
Duty 1: Manages design, development, implementation and maintenance of health and welfare benefits programs, policies and procedures. Prepares short and long range planning. Function: I Percent: 25
Duty 2: Through subordinates, oversees contract renewals and ongoing maintenance of contracts, as well as competitive bidding of program services Function:II Percent: 20
Duty 3: Manages vendor performance evaluation and
reporting, negotiates with vendor executives to resolve plan design, operational and other issues. Negotiates and manages compliance with standards/agreements to ensure appropriate levels of service and responsible for participant satisfaction for assigned
programs. Establishes and recommends organizational policy. Function:III Percent: 30
Duty 4: Interacts with higher-level management and stakeholders on controversial situations, negotiations, or influencing and persuading others. Function:IV Percent: 10
Duty 5: Selects, develops, and evaluates personnel to ensure the effective and efficient operation of the function. Function:V Percent: 15
Bachelor's degree in related area and/or equivalent experience/training.
Has broad knowledge of health & welfare employee benefits program policies, practices and systems.
Demonstrated knowledge of benefit program underwriting
and actuarial principles, benchmarking, strategic and clinical aspects of program design, research review, accounting principles and practices, performance measurement tools.
Position requires strong inter-personal skills and ability to work
effectively across the organization at all levels.
Strong client services orientation, listening, critical thinking and analytical skills.
Proven ability to organize department work functions in an efficient and effective manner.
Demonstrated management and conflict resolution skills to effectively lead and motivate others.
Proven skills to quickly evaluate complex issues and identify multiple options for resolution.
Proven ability to influence/persuade all
levels of staff, faculty, and senior leaders.
Must have strong verbal and written communication skills.
The University of California, one of the largest and most acclaimed institutions of higher learning
in the world, is dedicated to excellence in teaching, research and public service. The University of California Office of the President is the corporate headquarters to the ten campuses, five medical centers and three Department of Energy National Labs and
enrolls premier students from California, the nation and the world.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race,
color, religion, sex, national origin, disability, age or protected veteran status.