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Account Executive

Fringe Benefit Group

in Austin TX

Fringe Benefit Group

We are seeking a full time Account Executive to be part of our team. Please forward your resume to

The qualified Account Executive is the single point contact for the day to day management and client services support for assigned health benefit products. This position must ensure seamless plan implementation in addition to fostering a positive relationship between our company and the client.  They will serve multiple clients with a variety of health benefit plans for fully-insured and self-funded plans.  The account manager serves as an advocate offering expertise and guidance in several areas of benefits administration, including billing inquiries, enrollment/termination issues, and eligibility, as well as functioning as a day to day liaison between the broker/employer and the insurer. 

Duties and Responsibilities:

  • Provide first-class service to our clients through effective, efficient and proactive account management on a daily basis
  • Serve as the single point of contact for top clients, and be able to prioritize duties to their specific daily needs
  • Provide effective and timely problem resolution management
  • Responds to escalated client issues and communicates resolution
  • Provides direction to internal departments regarding process changes, plan changes, billing, etc.
  • Assist in the renewal process, technically, analytically and creatively
  • Keep the client informed to all the day to day changes, billing or enrollment issues, compliance information, etc.
  • Assists in the renewal/open enrollment process and all activities with the client, vendors, and internal departments
  • Be able to function as a daily contact/liaison between the broker/employer and the insurer
  • Individuals may be required to perform other job-related duties as requested by their supervisor
  • Maintain positive relationships with brokers and clients to ensure retention and business growth

Knowledge, Skills and Abilities

  • Bachelor’s degree or equivalent education and related experience
  • Minimum of five years of experience in the group medical insurance field
  • Five to ten years of experience in Health plan administration
  • Five to ten years of experience with payroll cycle benefit plan administration
  • Extensive knowledge and experience in the group health insurance industry for fully insurance and self-funded plans
  • Experienced in dealing with clients and brokers
  • Have superior written and verbal communication skills
  • Have the ability to clearly explain a variety of products, policies, and procedures to the client
  • Have the ability to quickly access and address the needs of our clients sand diffuse irate situations if necessary
  • Strong project management and organizational skills with a high level of attention to detail
  • Excellent customer service or account management skills
  • Knowledge of Microsoft Office with strong emphasis on Word, Excel, Power Point
  • Have the ability to manage multiple priorities independently and simultaneously and maintain deadlines
  • Self-starter capable of taking initiative and working interdependently with other staff, team player

Please read the qualifications for this position carefully. The successful applicant will have to get up to speed quickly, and therefore, we will only consider those who meet all the criteria listed above.

Fringe Benefit Group provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

How to Apply

Please forward your resume to

Visit our web site.

This ad has been viewed 564 times. It expires on 4/24/2018.

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