“BenefitsLink continues to be the most valuable resource we have at the firm.”
-- An attorney subscriber
The Segal Group
in Glendale CA
The Consultant will function
primarily as a Client Relationship Manager (CRM) and join a growing and dynamic team. The Consultant will step into a multi-faceted role that offers the opportunity to have a significant and positive impact on the continued growth of the health consulting
business with a primary focus on public sector markets in California. The CRM is expected to be to a key contributor within this market. The individual will collaborate closely with management and staff members at all levels to develop and implement
strategic and tactical plans to market and sell our full-range of consulting services to clients and prospects. The CRM will oversee the servicing of key client relationships and serve as a team leader in the delivery of health consulting
The CRM role includes primary relationship accountability for clients and overall responsibility for servicing and client satisfaction. A key part of the role also includes maximizing the profitability of
client relationships, through both account management of current assignments on behalf of the Firm, as well as expanding our relationship, e.g. cross selling other services of the Segal Group. Specifically, the CRM collaborates with others at Segal to:
build and maintain effective and influential relationships within the client organization; develop and implement strategies to provide high quality, creative and integrated consulting services to clients; lead and/or participate in new business development
initiatives targeting existing and prospective clients organizations; provide a high level of creative, innovative, technical expertise to colleagues and clients around the myriad of issues and emerging developments in health benefits consulting. The CRM
also directs and guides client teams and plays a proactive role in mentoring and developing staff, contributing to the overall intellectual and professional development within the teams.
qualified candidate must have: a minimum of an undergraduate degree; a minimum of 10 years of experience within an employee benefits consulting and/or related professional services firm or in a corporate environment involving significant exposure to health
plan strategies, concepts/approaches, design and implementation; familiarity with public sector organizations and benefit plans (experience in corporate and/or multiemployer markets a plus); the ability to step immediately into a direct client contact
role; broad knowledge of group health and/or managed care plans; strong business acumen and leadership ability; demonstrated success as a relationship builder/collaborator; demonstrated experience and success in managing client relationships; excellent
interpersonal and communication (oral/written) skills; ability to work collaboratively with a diverse audience of colleagues and clients; and ability to travel, as needed, to meet with clients and prospects throughout the Region.
Action/Diversity Inclusion at Segal:
At Segal, we are committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and
builds on the assets and talents of each person, valuing their differences. We also engage in good faith efforts to maintain an environment free from discrimination and harassment in strict compliance with applicable laws, and consider all qualified
candidates for employment without regard to their race/ethnicity, national origin, color, religion, gender, sexual orientation, gender identity or expression, age, disability or medical condition, protected veteran or military status, criminal record
history, marital status, or status in any group or class protected by applicable federal, state or local law. We also engage in affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and protected veterans.
Maintaining a diverse and inclusive workforce is a win/win, and provides Segal with the opportunity to leverage our top talent to provide innovative solutions to our clients.