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Benefits Manager

Carpenters Southwest Administrative Corporation

in Los Angeles CA

The Carpenters Southwest Administrative Corporation (CSAC), located in Los Angeles, California, is currently seeking a full-time Benefits Manager, reporting directly to the Operations Manager. The successful candidate will assume overall responsibility for supervision of 4 Department Managers (Pension, Eligibility and Participant Services, Vacation and Employer Services) which encompasses a total of 35 staff. The Benefits Manager has overall responsibility for overseeing and managing the day-to-day operational, technical, and organizational administration of the Funds in accordance with all respective Trust Agreements and Plan Documents adopted by the Trustees. This responsibility includes developing, implementing, and monitoring policies, programs, standards and procedures to ensure compliance with all relevant local, state and federal regulations and requirements, including ERISA, DOL and IRS. The Benefits Manager must effectively set goals for, direct and motivate benefits staff, and interact collaboratively with the Executive Director, Operations Manager, department managers, participants, employers, unions, professional advisors and colleagues at all levels both inside and outside the organization.

CSAC consists of Health, Pension, Annuity and Vacation Funds for 23,500+ active and retired carpenters, their dependents and beneficiaries across eight southwestern states including, California, Nevada, Utah, Arizona, New Mexico, Texas, Colorado and Wyoming. This position reports to the Executive Management team of the Funds, with assets in excess of $4 Billion.


Responsibilities include but may not be limited to: 

  • Oversee day-to-day of benefit operations: Ensure financial and operational accuracy and compliance of the administration of the Funds; Establish and monitor operational policies, procedures and standards to ensure efficiency, accuracy and prompt, accurate service to participants.
  • Strategic planning: Participate in strategic business planning process as a member of the Management Team; Implement short and long-term goals and objectives of the Funds.
  • Oversee supervision of benefits managers and staff: Provide vision, leadership, guidance, and motivation to 4 benefit managers and approximately 35 benefits staff; Oversee development and training of benefits staff to maintain current knowledge/skills and ensure professional growth; Ensure appropriate staffing levels are maintained; Ensure collaboration and communication across departments.
  • Ensure compliance: Consult with outside professionals on compliance matters as needed; Assist in submission of government mandated forms; Remain informed of all plan provisions for all of the Funds; Network regularly with professional organizations and colleagues in the industry to stay informed of new regulations, recent events and/or other situations that could affect the Funds.
  • Communication of plan changes: Ensure all plan and policy changes are communicated to CSAC staff, participants, employers, unions, as well as other plan professionals and colleagues as needed; Ensure that all participant communications and required notices are completed and distributed in a timely manner; Communicate regularly with participants, professional advisors, governmental agencies, employers, unions and Trustees.
  • Ensure adequate systems and technology: Ensure systems are maintained and updated to support the Funds’ recordkeeping, benefit processing and participant service needs; Assist IT staff with the development of system requirements and implementation of the new benefits administration systems and tools.


The ideal candidate will meet the following requirements:

  • Work Experience: Minimum of ten (10) years of increasingly responsible experience in benefit plan administration (pension and health) and compliance required; Minimum of five (5) years of senior-level management experience required, including direct experience with executive-level decision making and interaction with Executive Management. 
  • Educational Background: Bachelor’s degree required; advanced degree (e.g., MBA) or CEBS a plus. 

Special Skills or Credentials: Experience in Taft-Hartley or collective bargaining environment preferred; Extensive knowledge of pension and health plan administration and compliance is required, including familiarity with ERISA, HIPAA, HITECH, ACA, PPA, and other government related/ legislative regulations. The ideal candidate will also have demonstrated strong leadership and judgment skills, be detail oriented and highly organized, have strong analytical skills including the ability to interpret operational information and legislative regulations, strong project management skills, be a team player and have excellent interpersonal, and communication skills.   

How to Apply

Please email your resume and salary requirements to

or mail to:  Segal Consulting; Attn: Ms. Agata Zak; 333 West 34th Street; New York, NY 10001

Please include job reference code 0118BMBL in the subject line or with your application.

CSAC is an affirmative action employer and encourages applications from all qualified candidates regardless of gender, race, ethnicity, age, sexual orientation, marital status, religion, or disability.

This ad has been viewed 810 times. It expires on 3/20/2018.

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