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Member Services Representative

Owen-Dunn Insurance Services

in Sacramento CA



  • Ready to LOVE your weekdays like you LOVE your weekends? 
  • Ready to work side-by-side with the best in the industry?
  • Ready for a company that values your contributions and offers exceptional benefits?
  • If so, Owen-Dunn Insurance Services is ready for you!

At Owen-Dunn, we feel it is important to hire and support professionals who are dedicated to the success of our clients, the growth of our agency, and the development of themselves. We treat our employees with great respect, promote physical and emotional wellness, and cheer on the success of our colleagues who positively impact our culture. Because of our employment philosophy, our employees have nominated us for the Sacramento Business Journal's "A+ Employers Award" for eight consecutive years. We work hard. But no matter how busy we get, we celebrate what drives our continued success -- the people who work together to create our motivated team.

Surrounded by an enthusiastic staff, you will provide essential support and assistance to internal and external clients.  This individual will work in collaboration with the Account Manager to facilitate exceptional customer service while handling assigned tasks in an accurate and timely manner. 

Key Responsibilities:

  • Benefits Online Enrollment System expert;
  • Install/maintain/train our clients on Maxwell Health;
  • Maintain open and clear communication channels with Internal and External partners;
  • Maintain a high degree of precision on detailed work and ensure own work quality;
  • Accurately enter all necessary information in database to ensure proper documentation;
  • Develop and maintain excellent internal/external partner relationships;
  • Attend Maxwell Health seminars and keep up to date on the latest in the market and in the industry;
  • Answer Member Services line and assist our clients employees with claim, eligibility, and benefit questions; and
  • Support Account Managers with daily tasks. 

Ideal candidates will have:

  • Life License;
  • 2+ years health insurance experience;
  • experience with online enrollment systems (either independently or via a payroll system);
  • Excellent communication skills, both oral and written;
  • Strong attention to detail and ability to self-check work;
  • Excellent time management skills;
  • Task oriented, excellent organizational skills, ability to prioritize work load;
  • Enthusiastic attitude, cooperative team player, adaptable to new or changing circumstances, professional demeanor, sensitive to partner needs, self-motivated, creative and innovative;
  • Excellent problem solving skills; and
  • High level of computer literacy including working knowledge of Windows/Word.

Owen-Dunn Insurance Services has been addressing the needs of California businesses since 1949. We have grown into a position of leadership in the industry by maintaining our firm foundation of integrity and performance excellence. We work to be our clients' trusted advisors, learning their business operations and risk management concerns. In that way we can deliver tailored risk management programs with thoughtful strategic planning, valuable professional services, and technology-based solutions. With our experience, initiative and follow-through, we help our clients find answers, implement solutions, and anticipate consequences. It's this approach that sets us apart from the competition.

Located near the California State Fairgrounds, we offer competitive benefits, state-of-the-art technology systems and resources, and a team of professionals who collaborate for agency and client success.  This is an exciting opportunity to be a part of a stable, well-established, and respected firm. We invite you to visit our website at for additional information.   


How to Apply

If you are looking for an opportunity to join a company that possesses great stability, (as evidenced by the many years we've been in business), while ready to advance further into your career, rush your resume and a cover letter using the following link: We look forward to hearing from you!


Owen-Dunn Insurance Services is an Equal Opportunity Employer.

Visit our web site.

This ad has been viewed 608 times. It expires on 2/17/2018.

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