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Client Service Consultant

Beneco

in Scottsdale AZ

JOB SUMMARY

This position will give you an opportunity to unleash the hero in you by helping our contractor clients build their businesses and empower their employees in making the best decisions to successfully build their financial futures. Your innovative spirit will be key while building long lasting relationships and delivering WOW service.

 

ESSENTIAL KEY FUNCTIONS include the following. Other duties may be assigned.

  • Builds collaborative relationships by listening and taking the time to understand our clients’ needs and doing what you say you are going to do while providing full and accurate information.
  • Educate and highlight our awesome products and their benefits.
  • Matching our clients with the best Beneco products to allow them to take their business to the next level.
  • Develops the perfect game plan to communicate with our clients about challenges we will help them overcome.
  • Fact-finds and resolves client concerns in a suitable timeframe; gets the APPROVAL  stamp of satisfactory resolution  
  • Takes measures into your own hands to keep track of industry changes, expand your product knowledge to include but not limited to DOL, ERISA, and IRS, when preparing, analyzing and interpreting information.
  • Responds to incoming calls on maximizing options available in the retirement plan as well as a lot of “how to” questions on basic requests.
  • Represents Beneco positively when traveling to client sites and sharing the awesome benefits offered in their retirement plan in a creative way to inspire engagement.

 

KEY COMPETENCIES:

  • Relationship building: You tailor your approach based on our your client’s style to  find the most appropriate solutions while inspiring trust and confidence with your shared knowledge.
  • Managing Performance: You are realistic about the goals set and consistently ask for performance feedback; take initiative to develop skills needed to perform effectively.
  • Great communicator: It is easy for you to get your point across concisely and clearly using proper grammar and proper punctuation in written communication.
  • Forward Thinking: You are great at anticipating issues ahead of time and get a game plan in place to prevent mishaps.

 

EXPERIENCE AND BACKGROUND: 

  • 5 + years of providing extraordinary client service
  • 2 + years of experience in 401(k) retirement plans and/or group major medical insurance
  • Experience in the Prevailing Wage employee benefits market a plus
  • Amazing presentation skills / success in engaging prospects
  • Excellent written and verbal communication skills
  • Bilingual in English and Spanish is a plus

 

DISCLAIMER:

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive comprehensive list of all possible duties, tasks and responsibilities. Beneco management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

How to Apply

Please email emejia@beneco.com

Visit our web site.


This ad has been viewed 449 times. It expires on 12/3/2017.

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