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Administration Department Manager

Dedicated Defined Benefit Services

in Glendale CA



A Glendale based TPA is looking for an Administration Department Manager who shall direct all activities and functions for the Administration Department. Candidates must have at least 5+ years of experience in valuation and contribution calculations, preparation of government reporting forms and have a college degree.

Job duties to include the following:

  • Ensure timely and accurate delivery of contribution calculation and IRS forms to consultants.
  • Ensure compliance with benefits administration regulations.
  • Ensure proper procedure, documentation and policies are in place and followed to insure accuracy and efficiency.
  • Develop, implement and oversee department monitoring program.
  • Proactively identify and drive initiatives in the areas of process improvement, standardization and efficiency.
  • Communicate and interact with other department managers to ensure quality and timely delivery of services.
  • Ensure proper workloads, work methods and performance standards are being met.
  • Conduct required departmental and customer service auditing functions.
  • Ensure staff follows personnel and timekeeping policies.
  • Support and maintain employee morale and job satisfaction.
  • Make decisions and recommendations regarding staffing including hiring, terminating and promoting staff.
  • Develop, implement and oversee Administrators training programs.
  • Conduct regular Administration meetings.
  • Use proactive performance management including giving feedback and coaching, conducting evaluations, developing and monitoring performance improvement plans and conducting disciplinary action as needed.
  • Implement staff succession plan.

Candidate requirements:

  • 5+ years pension administration experience requiring analysis, detail orientation and customer service preferred.
  • Competence in all areas of plan administration commensurate with a Senior Plan Administrator.
  • Ability to effectively communicate, both in writing and orally, with a wide range of internal and external contacts in a professional manner.
  • Ability to work under pressure of deadlines and demanding clients while remaining calm.
  • Good organizational skills and ability to set priorities consistent with service standards.
  • Analytical and critical thinking skills.
  • Excellent interpersonal skills.
  • Software Skills:  Proficiency in Excel, Word, Outlook, Adobe.
  • Bachelor's degree in accounting, finance or business management.


  • We offer an excellent salary commensurate with experience.


  • We offer competitive benefits package which includes health, dental, vision, 401(k), life insurance, flexible spending account, paid time off and our dress code is business casual.

How to Apply

Please send resume with cover letter to:

The hiring manager will be contacting qualified candidates.  Be sure to include your salary requirements. No phone calls please.

Visit our web site.

This ad has been viewed 1183 times. It expires on 10/23/2017.

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