Health Practice Leader – Locations: WDC, ATL, HRTF, or BOS
JOB ID# EAS0000000V
Segal Group (Segal):
For nearly 80 years, Segal has been providing employee benefits, retirement plan investment advisory and human resources consulting for multiemployer trust funds, corporations and public sector organizations. Segal is
an independent, privately and employee-owned firm with offices throughout the United States and in Canada. We are a smaller organization that provides a more intense and broader exposure for development purposes within a culture that is highly collegial
and team-oriented. You will work with colleagues who are smart, professional, talented and...nice people. We offer a competitive pay and benefits package that includes a defined benefit and matching 401(k) retirement
Position Summary: The Practice Leader is regional role that provides leadership and management to increase practice revenues in all applicable local/regional market sectors, expand the client base, enhance
profitability, and ensure high productivity and work quality. Additionally, the Practice Leader is responsible for improving the practice by recommending new tools, methodologies, processes and strengthening the skills of practice staff.
Practice Leader for the following locations WDC, ATL, HRTF, or BOS.
Business Development and Client Service
Conduct internal and external
promotion and marketing efforts to expand the book of business, such as public speaking, strengthening internal relationships with Segal colleagues, and educating colleagues and clients on practice issues and services.
Directly support and ensure
that the practice provides technical and other practice expertise to assist with the sales efforts of CRMs and Consultants (e.g., participating in proposal development, pricing, and client planning).
Ensure that the practice meets
regional (and, where applicable, practice or client-specific) realization rate objectives for recurring and non-recurring projects, to continuously improve the relationship of revenues to payroll, and support business development and profitability
Collaborate with Client Relationship Managers and Consultants to identify and initiate projects.
Keep up-to-date on marketplace issues and trends, and competitor products and services, and disseminate this information to
staff. Serve as an internal organizational resource on broad range of practice issues.
Provide hands-on technical services to practice projects, based on expertise
May serve as primary consultant and Client Relationship Manager, or
second to Client Relationship Manager on major clients, with responsibility for proposal development, fee structuring, project management, Team Leadership and management, expansion of work scope, review procedures, etc.
Management and Quality Control
Manage and direct the effective use of staff, technology, and operating tools to ensure that practice achieves internal productivity goals (e.g., timeliness, error-free work, and cost-effectiveness /
Ensure that the practice staff are fully trained in and deploying all applicable methodologies and software systems in use at Segal, as well as in all relevant practice areas, and are technically trained on and applying all
standardized approaches used in the practice.
Verify that all practice work is error-free, by ensuring that staff adhere to Company, actuarial and other industry quality control standards, and properly conduct and record all levels of quality
Provide guidance and direction to practice staff on project approach and scope, work process, methodologies, and ongoing project issues.
Local Management and National Practice
Partner with regional leadership to develop business plans that fully reflect the array of practice services, products and capabilities.
Build and maintain region-wide cooperative
partnerships and develop and manage practice team management to ensure efficient teamwork and to maximize productivity.
Build and maintain own and ensure practice staff expertise in assigned topic areas; serve as internal resource and teacher on
topic, select curricula for staff development, and provide technical sales support on that topic area, to supplement general support for all practice topic areas.
Participate in national practice initiatives, committees, and periodic Company-wide
meetings, focused on:
Analyzing new markets and industry trends to address emerging client requirements and service offerings and maximize new market opportunities;
Setting national practice standards and guidelines to provide
Recommending practice-wide training and development programs to provide technical skills and specialized knowledge on emerging industry issues; and/or
Recommending internal operational and technological
improvements to enhance productivity, strengthen quality control principles and procedures, and improve efficiency.
Practice Leaders are expected to make decisions
in all or some of the following areas:
Project approach and methodology (e.g., baseline assumptions) determinations as final arbiter.
Assessments of practice deliverables to ensure they are
ready for client submission.
Staffing and performance management decisions with input from others
Practice team structure and responsibilities, in collaboration with the Regional Leader
Project design, management and assignment
decisions, in collaboration with Client Relationship Managers, Regional Leaders and others.
Practice Leaders may provide input and participate in decision-making in the following areas:
Salaries, bonuses, and promotions.
Office operational issues: financial business management, sales and marketing activities, staffing ratios.
Issues that cross practice areas
Decisions on project pricing and retention
agreements, deliverables or process, or other actions that have direct impact on the client or call for collaborative decision-making with the Client Manager or the client.
Increased revenue and
realization rates for the practice overall, and, as appropriate, for individual clients with practice engagements or work components
Effective staff management, motivation and retention; including annual performance reviews, personal development
plans, and goals and objectives for practice staff
Personal and overall billable hours for the practice
Containment of accounts receivable
Quality and timeliness of practice deliverables
Fostering the development of
people as practice professionals
Strong Leadership Skills
Effective Communication Skills
Work and time Management
Planning and organizing
Problem analysis and
assessment / Decision makings skills
Delegation of authority and responsibility
Knowledge of business development and client services
Knowledge of practice management and quality control
Computer skills and knowledge of office software packages
Previous Experience Required:
Sufficient years of experience within a consulting, other
professional services and/or insurance company environment to be capable of stepping into the leadership and consulting aspects of the role as defined.
Demonstrated experience in managing a business unit and/or sizable client servicing team
including financial/profitability and quality responsibilities.
Demonstrated experience and success in managing client relationships either on a primary or secondary basis.
Demonstrated experience and success at leading and/or
participating in business development activities.
Large and/or complex project management experience.
Demonstrated success as a relationship builder/collaborator with effective communication
Affirmative Action / Diversity Inclusion at Segal:
At Segal, we are
committed to a culture of diversity and inclusiveness, as demonstrated through our recruitment, retention and employee development programs. We maintain an environment that respects and builds on the assets and talents of each person, valuing their
differences. We also engage in good faith efforts to maintain an environment free from discrimination and harassment in strict compliance with applicable laws, and consider all qualified candidates for employment without regard to their race / ethnicity,
national origin, color, religion, gender, sexual orientation, gender identity or expression, age, disability or medical condition, protected veteran or military status, criminal record history, marital status, or status in any group or class protected by
applicable federal, state or local law. We also engage in affirmative action to employ and advance in employment qualified women, minorities, disabled individuals and protected veterans. Maintaining a diverse and inclusive workforce is a win/win, and
provides Segal with the opportunity to leverage our top talent to provide innovative solutions to our clients.
How to Apply
If you wish to be considered for this position, please send your resume using this link: