To manage and fulfill
the needs and goals of Retirement Plan Services accounts as established by the responsibilities accepted by the Trust Department as trustee, agent or custodian, and each client’s specific characteristics relative to the account.
5+ years retirement plan, trust and fiduciary services administration experience with emphasis on profit sharing and employee stock ownership
2+ years of managerial experience or equivalent training
Knowledge of accounting practices and principles in order to effectively evaluate problems with trust statement activity and plan information
of retirement plans and institutional accounts; ERISA and IRS regulations and applicable rules and regulations covering retirement plans and other accounts
Exceptional client service experience
Excellent verbal and written communication
and presentation skills required
Proven sales and business development experience
Ability to understand and explain technical information to a variety of audiences
Excellent interpersonal, negotiation, decision-making and
multitasking skills are required
Must be self-motivated, detail oriented and demonstrate problem solving ability
Strong analytical skills with ability to provide improvement recommendations
Willingness to travel
Credentials such as QPA, QKA, AIF or CPC
Non-qualified plan experience
Knowledge of trust systems
JOB DUTIES AND
Deliver consultative retirement plan services to assigned clients related to plan design, investment policy statements, and
Provide managerial assistance for trust and retirement plan services
Provide annual Client Service Reviews to assigned clients.Ensure all required documents are included in the review and delivered to file
Conduct quarterly visits with assigned clients regarding industry trends, changes in laws or regulations, and any other items which may affect their plan.This may include attending board or committee meetings.
Plan and conduct employee
education meetings for assigned clients, working with Retirement Plan Services Assistant as appropriate
Conduct basic research in response to client plan or trust design or administration questions
For assigned clients as well as those assigned to other Trust Officers, coordinate and oversee timely compliance with the following:
Preparation and review of annual Plan accounting
Reconciliation of contributions
Coordinate annual self-audit of employee benefit files
Maintain all Plan Documents and ancillary documents
Ensure all administrative procedures are in compliance with Plan Documents and administrative contracts
Ensure all required disclosures comply with the Plan terms and are sent to Plan participants on time
Ensure all required service provider disclosures are received by the Plans on time
Ensure all Plan policies are followed; if policy is breached, ensure remedied timely
Ensure all Plan delegations are followed appropriately
Coordinate responses to Department of Labor or Internal Revenue Service plan audits
Ensure all governing laws and local regulations are followed by Plans
Maintain quarterly and annual compliance ticklers for
Prospect and develop new business in both existing relationships as well as new opportunities.
Work with team members to
plan and monitor sales activities to achieve established annual sales targets.
Establish and maintain ongoing relationships with Vice Presidents and other calling officers with a common goal of increasing the organization’s share of trust
and retirement plan services as well as visibility of our products and services through proactive business development.
Demonstrate excellent listening skills to determine the type of sales support necessary to accomplish the objective, adding
value to the products, service and sales support delivered.
Meet with and educate partners to position the value of our capabilities.
Assess new business opportunities on a consistent basis, including updating pipeline and opportunity
tracking reports, responding to new business inquiries and requests for proposals, and maintaining focus lists.
This position can office in either Fort Worth or Lubbock, Texas.
Lubbock National Bank/Commerce National
Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information,
marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.