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Relationship Manager

NPPG

(Remote / Shrewsbury NJ)

We are looking for a full-time Relationship Manager. This new hire may be fully remote within the US or is welcome to work on-site in our Shrewsbury, New Jersey headquarters. The Relationship Manager is the primary contact for an assigned book of single employer plans, association plans, MEPs or PEPs.

Primary Responsibilities

• Maintain existing retirement plan business from new and assigned clients.
• Respond to plan sponsors and advisors’ questions related to all aspects of their retirement plan including plan design in a timely manner
• Develop and cultivate a strong network with recordkeeper contacts, business owners, and other centers of influence (COI) associated with the NPPG. 
• Resolve services issues escalated to you by client or COI.
• Monitor annual plan projects, plan document/amendment requests and other plan projects for assigned plans.
• Collaborate as needed with other team members to ensure client expectations are being met.
• Educate Plan Sponsors and COIs of plan sponsor fiduciary responsibilities and NPPG’s compliance solutions.
• Participate in meetings with prospects, during conversions or M&A activity.
• Lead and minute annual PEP charter meetings.
• Travel as needed to effectively service NPPG clients and promote NPPG services.
• Stay current on industry updates, legislative changes and internal initiatives as they pertain to and impact recordkeepers, clients, participants, and plans.

Required Qualifications

• 3+ years of experience with a third-party administrator, recordkeeper or related experience in the retirement plan industry
• Working knowledge of ERISA, IRS and DOL regulations
• Experience successfully managing time, setting priorities, and meeting deadlines in a fast-paced environment
• Ability to collaborate with others and work autonomously
• Excellent verbal and written communication skills with the ability to establish rapport and provide quality customer service
• High level of organization and attention to detail
• Proficiency with Microsoft Office
• Willingness to work east coast hours

Preferred Qualifications

• Experience with MEPs/PEPs
• ASPPA, NIPA or ERPA credentials
• Bachelor's degree

About NPPG

NPPG (https://www.nppg.com/https://www.nppg.com/) is an independent third-party administrator (TPA) that offers employee benefits, retirement planning, actuarial consulting, and fiduciary services. We provide clients with customized and comprehensive solutions for medical, dental, and disability insurance as well as 401(k), pension/actuarial and fiduciary services. NPPG operates as a trusted partner to ~8,000 clients nationally.

We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic as outlined by federal, state, and/or local laws.

How to Apply

Please email your resume to tellington@nppg.com 

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