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Distribution Team Leader

Nova 401(k) Associates

in Remote

Logo for Nova 401(k) Associates

About Us: We are seeking an experienced leader to head our Distributions Department, a pivotal role in our organization. As a Distribution Team Leader, you will be at the forefront of ensuring compliance with IRS rules and regulations regarding loans and distributions while managing the department's operations effectively.

Your Expertise Matters: To excel in this role, you must possess a superior working knowledge of ERISA. Your expertise should encompass a wide array of distribution requests including: termination, in-service, hardship, and death distributions, as well as participant loans, QDROs, J&S requirements, beneficiary designations, and 1099-R and 945 Forms. In addition, you should demonstrate the ability to comprehend and interpret upcoming regulations that impact the retirement industry.

Your Responsibilities: In your capacity as a Distribution Team Leader, your primary focus will be on efficiently overseeing the workflow for routine participant distribution projects. This includes managing terminations, in-service withdrawals, hardships, and loans. Your role will also involve identifying and addressing escalated issues, as well as providing mentorship and guidance to our entry-level staff, helping them develop their expertise.

What We Offer: We recognize your valuable contributions and offer a bonus-eligible position. Additionally, we support telecommuting, allowing you the flexibility to balance your work and personal life.

If you are ready to take on a leadership role that combines your experience, passion for ERISA, and dedication to professional development, we want to hear from you. Join our team, and make a meaningful impact in the world of retirement plan distribution.

Job Responsibilities:

  • Manage 10-15 staff members
  • Champion Nova 401(k) Associates values and policies
  • Ensure client and participant satisfaction through the loan and distribution process
  • Manage the team to meet Nova's overall service standards
  • Monitor team productivity through daily report generation
  • Develop reports for senior management
  • Assist in training and mentoring of junior staff members throughout the year
  • Manage daily inflow and outflow of distribution and loan requests
  • Improve existing processes and assist in developing new processes as needed
  • Keep current with new regulations and proposed legislation as well as an awareness of proposed legislation surrounding loans and distributions
  • Communicate with participants, principals, clients, financial advisors, attorneys, CPAs, and other professionals on plans assigned to your team throughout the loan and distribution process
  • Perform other related duties as required
  • Complete performance reviews in a timely manner
  • Attend leadership & development training in Houston (or other location) at least 2-3 times per year


  • Bachelor’s degree required
  • A minimum of five years of management experience in a fast-paced & high-volume environment
  • Relevant industry experience processing or reviewing 401(k) loans/distributions
  • Comfortable working online
  • Excellent written and verbal communication skills and customer service skills
  • Ability to maintain confidential information
  • Superior organizational skills
  • Proficiency with MS Excel and MS Word
  • Flexibility, adaptability, and ability to multi-task
  • Clean background check
  • ASPPA/NIPA industry credentials a plus

Compensation and Benefits:

  • Base Salary $90,000-$115,000
  • Salaried, non-exempt
  • Medical, dental, disability, and life insurance
  • Paid time off
  • 401(k) plan with employer match

Work Location/Hours:

  • Work from home
  • Must work from USA and be authorized to work for any US employer
  • We will supply all necessary computer equipment
  • You may choose a start time between 7:30 am and 8:30 am

We get it. We listen. We communicate.

How to Apply

Apply Now

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