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Retirement Plan Onboarding Coordinator

The Finway Group

in Remote / West Des Moines IA

Logo for The Finway Group

The Description: The Finway Group is a Third-Party Administration (TPA) firm specializing in 401(k) plan administration, compliance, and consulting for retirement plans. Due to significant company growth, we seek a team member with experience and knowledge in the 401(k) industry with a drive to leave corporate America and be a part of our family atmosphere.

The Experience: Are you familiar with the retirement plan onboarding process and have refined customer service skills in the retirement industry? The Finway Group may be a perfect fit for you!

The Why:

  • 100% of monthly premiums covered for single employee health, dental, life, short-term disability, and $1,200 HSA contribution per year
  • 3% company contribution to 401(k) plus Profit Sharing, and Cash Balance Plan
  • 15 days PTO with increasing amount with tenure and six paid holidays
  • Advancement potential due to rapidly growing business

We take great pride in our family-valued culture. We value hard work, determination, and ensuring that we are the first and the best at what we do. If you are ready to invest time today for your future tomorrow, then, The Finway Group is waiting for you!

The Responsibilities:

• Manage caseload effectively to meet or exceed service goals for quality and timeliness with limited supervision.

• Coordinates with the clients, record keepers, and advisors, to review all onboarding 401(k) documents to facilitate the transfer and installation of new retirement plans.

• Consistently updates system and status report to keep all parties informed of onboarding activities and progress.

• Ensures internal completion of tasks by the scheduled due date

• Provide hand-off to the appropriate relationship manager to ensure a smooth transition for the client.

The Qualifications:

• Minimum 2-3 years of retirement plan onboarding experience or related position.

• Exceptional organizational skills.

• Proficient in all Microsoft Office applications such as Word and Excel

• Strong attention to detail, file compliance, and accuracy.

• Pension Pro and Ft william software experience a plus

How to Apply

To apply, please email your resume along with salary requirements to

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