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Distribution \ Loan Clerk

Retirement, LLC

in Remote / Oklahoma City OK

One of the nation’s best TPA firms is looking for the nation’s best Distribution\Loan Clerks.

Why do we have staff with decades of tenure?  Because we care about our staff, their family and their happiness. Our reputation has created incredible organic growth so we need to add talented, customer-focused employees.  At Retirement LLC, we support each other and believe a team focused on each other, a quality service model and client satisfaction is a winning combination.  

You’re still reading so we must have sparked your interest.  Here are some of the boring but very important specifics of the type of person we need.  

Minimum Qualifications:

• Proficient with MS Word / Excel / Advanced PDF
• Detail oriented
• Accuracy with numbers
• Able to follow instructions and carry through
• Initiative and able to work independently, we don’t want to micro manage
• Must be able to adapt quickly to new technologies and procedures
• Strong verbal and written communication skills
• Excellent customer service 
• Ability to work closely with others within your team and the company and put up with demanding plan participants.
• Have fun.  Work hard & play hard.

Here is what your day looks like: 

You are part of a team that processes money out of qualified retirement plans – either by a distribution or a participant loan.   This requires you to be able to read a plan document to see what is allowed for each plan – they are all different – and learn some regulations regarding who can do what\when.   You will be the coordinator of forms going to the participant for signature, then going to the plan sponsor, back to RLLC, and then off to the recordkeeper – it is a lot of paperwork juggling.  Participants wanting their money can be demanding and unreasonable so you will need to be able to keep calm, listen, and respond politely – customer service is number one priority.  It is an essential people-interacting position.  There is a lot of phone and email time.  

This is a great opportunity for someone to step into and advance in this industry and learn from the ground up.  We love to promote from inside and we are growing. 

Icing on the cake: We offer a competitive salary and bonus package, unlimited Paid Time Off (PTO) just keep it reasonable, 401(k) plan and health insurance. Our employees all have the option to work in one of our offices or to work remote.  Our work offices are casual with flexible work hours. 

How to Apply

Please submit cover letter and resume to:  rwingo@retirementllc.com.

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