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Retirement Plans Assoc Ops Analyst

The Standard

in Telecommute / OR

Logo for The Standard

At The Standard, you’ll join a team focused on putting our customers first.

Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.

We offer a caring culture where you can make a real difference, every day.
Ready to reach your highest potential? Let’s work together.

Job Summary:

Responsible for plan administration of defined contribution and defined benefit plans in compliance with regulatory requirements to provide customer satisfaction and contribute growth and profitability.   

Principal Duties & Responsibilities:

Research nightly errors and out of balance activities determining root cause, any client impact and appropriate corrective action to be taken. Reconcile activities within plan and participant accounts, and create client facing reports as requested. Process unique or complex distributions from defined benefit and non-qualified plans. Partner with other functional teams on any customer action or notifications.  

Analyze participant loan information to determine if loans are in default in according with IRS regulations and plan loan policies, consulting with Account Management on various default cures.  

Apply plan provisions against participant and plan level accounts to assure accuracy of participant and plan level records and transactions in accordance with IRS/DOL guidelines.

 Review recommend and/or implement process improvements to assure compliance with audit controls or changes that have positive customer impact or reduces company risk/liability. Create and maintain process documentation to ensure consistent processing and training of newer team members.  

Review work of peers and provide detailed feedback to assure accurate plan administration.  

Job Specifications:

  1. Education:  Bachelor’s degree in business, finance, math or accounting preferred; or the equivalent combination of education and/or relevant experience. 
  2. Experience:  1-2 years of experience working with retirement plans. OMNI experience preferred.
  3. Critical Thinking. A solid and thoughtful approach that clearly defines problems and analyzes information using a rational and systematic approach.
  4. Collaboration. Open minded and cooperative. Works in partnership with others to accomplish goals while considering new ideas, exploring possibilities and openly addressing conflict when needed.
  5. Communication. Confidently and competently conveys and presents information that is straightforward, uncomplicated and clear.  
  6. Customer Focus. Devoted to understanding and anticipating customers’ needs. Listens to understand, shows loyalty, commitment and caring to provide high quality products and services that exceed their expectations.
  7. Professional certification required:  ASPPA Retirement Plans Fundamentals 1 & 2, completed or in progress.

Physical Demands:  N/A

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, drug test, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.

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