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Benefits Advisor

Employee Benefits Security Administration [EBSA]

in Dallas TX / Telecommute

Employee Benefits Security Administration [EBSA]

Open & closing dates: 11/25/2019 to 12/09/2019

Pay scale & grade: GS 09

Salary: $55,237 to $71,805 per year

Several vacancies in Dallas TX

Telework eligible? Yes as determined by agency policy



DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.

This position is located in the Department of Labor, Employee Benefits Security Administration (EBSA), Dallas, Texas.

This position is inside the bargaining unit.  


  • Provides technical information, guidance and assistance in response to written, telephonic and walk-in inquiries from plan administrators, participants, beneficiaries, service providers, members of Congress, and the general public concerning the provisions of the Employee Retirement Income Security Act (ERISA), Consolidated Omnibus Budget Reconciliation Act (COBRA), Affordable Care Act (ACA), Mental Health Parity and Addiction Equity Act (MHPAEA), Health Insurance Portability and Accountability Act (HIPAA), and other related statues.
  • Conducts fact-finding and research analysis to assist plan participants with disputes involving benefit entitlement. Promptly evaluate facts, make appropriate judgments, and intercede with plan sponsors and employee benefit officials to obtain informal dispute resolution for plan participants.
  • Review documentation and information from participants and plan officials to determine the nature and extent of potential fiduciary violations. Confers with supervisor regarding possible referral for investigation.
  • Maintains liaison with other Departmental, federal and state agencies to coordinate regulatory standards and provisions. Provide technical information to members of congress. May assist in providing information in public forums, including making presentations to participant groups and advocacy organizations, and professional groups concerning ERISA matters.


Conditions of Employment

  • Must be at least 16 years old and a U.S. Citizen.
  • Appointment to this position may require a background investigation.
  • Requires a probationary period if the requirement has not been met.

Applicants must meet all legal and regulatory requirements.  Reference the "Required Documents" section for additional requirements.


To qualify, applicants must have: Master's or equivalent graduate degree; OR two (2) full years of progressively higher level graduate education leading to such a degree; OR LL.B. or J.D., if related; OR one (1) year of specialized experience that demonstrates the ability to provide assistance and educational information to individuals, employers, special interest, and other groups in the employee benefits field, equivalent to at least GS-07 grade level in the Federal service. Equivalent combinations of education and experience are qualifying.

Graduate Education: Education at the graduate level in an accredited college or university in the amounts shown above meets the requirements for GS-09. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full- time study at the school attended.

Specialized experience is experience providing technical assistance to individuals, employers, customers, and other groups in the employee benefits field. Experience working with federal laws, regulations, interpretations, opinions, exemptions, rulings, and reference sources.  Experience researching and analyzing factual situations to obtain informal resolution of complaints and making referrals for investigation mainly experience involving employee benefits.

Combining Education and Experience: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for the grade level specified above, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grades GS-9.

Time-in-Grade Requirement: Applicants must have served at least one (1) year at the GS-07 grade level in the Federal service.


If you wish to use your education as a basis for meeting the eligibility and/or minimum qualification requirements for this position, you must submit academic transcripts demonstrating that you meet the qualifying educational requirements.  If specific course work is required to fulfill the eligibility and/or minimum qualification requirements, you must supply transcripts from each academic institution in which the required courses were taken in order to receive credit for that course work.  See the 'Qualifications and Evaluations' section of this announcement for more details.  

If you do not submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, your application will be deemed incomplete and you will be ineligible for further consideration for this vacancy.

College Transcript and Evaluation of Foreign Education - The Department of Labor does not recognize academic degrees from unauthorized secondary schools or post-secondary institutions that are not accredited by an accrediting body recognized by the Department of Education.  Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position.

How to Apply

The text above consists of excerpts of a job posting currently online at USAJOBS.gov, which is operated by the federal government. Much of the information that has been omitted is critically important to a candidate, such as the complete application instructions, qualification requirements, and required documents, so the candidate should see the full text of the USAJOBS.gov job posting for the remaining necessary information, at:


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