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Retirement Plan Service Specialist 5

Wells Fargo

in Charlotte, NC

Wells Fargo

Our next big investment is in you

Let’s talk about taking your career to new heights   

You have a proven track record of success but you’re looking for more. More responsibility. More challenges. At Wells Fargo you’ll find that opportunity. You’ll join a team of people who are smart and share your values. You can enjoy a diverse career as you learn and grow your capabilities across our multiple lines of business. Our supportive environment can help you make a difference within the company and the communities we serve. Visit our career site at wellsfargo.com/careers and let’s start a conversation about your future. 

Retirement Plan Service Specialist 5

Charlotte, NC

Primary responsibilities within this level might include acting as the primary resource for critical production or escalation issues or performing a variety of administrative, analytical and record keeping functions for the largest and/or most complex defined contribution plans. Consults with clients and internal partners to complete administrative responsibilities. Understands clients’ needs, concerns and ideas and evaluates and recommends solutions.  Depending on assigned role, duties may include but are not limited to; completing complex data manipulation, allocations, non-discrimination testing, ratio testing, performing complex calculations (i.e. QDRO, profit sharing, plan to plan transfers, etc.), and executing IRS filings (i.e. 5500); providing management level reporting including service quality, volume tracking, and/or staff performance; acting as back-up for all department functions; leading and/or participating in production improvement efforts and addresses procedural impacts; and leading small to medium sized projects or parts of larger projects.  May address compliance and corporate governance issues for the department. Provides training/guidance to less experienced staff members and may act as a team lead.

Required Qualifications

  • 5+ years of customer service experience, financial services industry experience, or a combination of both
  • 4+ years of retirement plan experience

Other Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Ability to interact with all levels of an organization
  • Ability to multi-task and prioritize tasks
  • Intermediate Microsoft Office skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to train and mentor
  • 4+ years’ experience in a Retirement Plan

Disclaimer

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A.  All rights reserved. Member FDIC.

How to Apply

Visit wellsfargojobs.com and search by Job ID # 5304987 to apply.

Or apply directly using this link:  http://bit.ly/2iIUh0u


This ad has been viewed 809 times. It expires on 3/6/2017.

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